The Following Data Pertain to the Whalen Division of Northern

question 25

Multiple Choice

The following data pertain to the Whalen Division of Northern Industries. The margin at Whalen was exactly the same in Year 2 as it was in Year 1.
-The return on investment in Year 1 was:

• A)48.00%
• B)32.50%
• C)7.58%
• D)1.92%

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Definitions:

Active Listening

Helps the source of a message say what he or she really means.

Semantic Barriers

Obstacles to communication that occur when participants do not share the same meaning or interpretation of the symbols or language used.

Encoding

The process of converting information or data into a specific format for efficient processing, storage, or transmission.

Decoding

The process of interpreting or making sense of a message or information received.