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The Quality Control Manager for NKA Inc

question 37

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The quality control manager for NKA Inc.must decide whether to accept (alternative 1),further analyze (alternative 2),or reject (alternative 3)an incoming shipment (lot)of microchips.The historical data indicate that there is a 30 percent chance that the lot is poor quality (S1),50 percent chance that the lot is fair quality (S2),and 20 percent chance that the lot is good quality (S3).Assume the following payoff table is available.The values in the payoff table are in thousands of dollars. The quality control manager for NKA Inc.must decide whether to accept (alternative 1),further analyze (alternative 2),or reject (alternative 3)an incoming shipment (lot)of microchips.The historical data indicate that there is a 30 percent chance that the lot is poor quality (S<sub>1</sub>),50 percent chance that the lot is fair quality (S<sub>2</sub>),and 20 percent chance that the lot is good quality (S<sub>3</sub>).Assume the following payoff table is available.The values in the payoff table are in thousands of dollars.   Based on historical data,if the lot is poor quality,40 percent of the items are defective.If the lot is fair quality,22 percent of the items are defective.If the lot is good quality,10 percent of the items are defective.The quality control manager inspects one unit from a recent shipment.After inspecting it,he determines that the unit is not defective.Given that the inspected item is not defective,determine which alternative action the quality control manager should choose. Based on historical data,if the lot is poor quality,40 percent of the items are defective.If the lot is fair quality,22 percent of the items are defective.If the lot is good quality,10 percent of the items are defective.The quality control manager inspects one unit from a recent shipment.After inspecting it,he determines that the unit is not defective.Given that the inspected item is not defective,determine which alternative action the quality control manager should choose.

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Definitions:

Service Delivery

This concept involves the process of providing services to individuals or communities, focusing on effectiveness and efficiency.

System Development Services

Services focused on creating, designing, and maintaining software systems for various applications or organizational needs.

Direct Provision

A system or method of supplying or delivering services and goods directly to the recipients or beneficiaries.

Counseling

A professional guidance process helping individuals, families, or groups in resolving personal or psychological problems.

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