How Well the Design of a Product or Service Meets

question 22

Multiple Choice

How well the design of a product or service meets and exceeds the needs and expectations of the customer is called

• A) process capability.
• B) quality of conformance.
• C) quality of performance.
• D) quality of design.
• E) process control.

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Definitions:

Lead Generation

The process of identifying and cultivating potential customers for a business's products or services.

Traffic Generation

Strategies and tactics used to attract visitors to a website or physical location.

Response Rates

The percentage of people who respond to a specific call-to-action out of the total number targeted, often used in marketing and research.

Direct Mail

A marketing strategy that involves sending physical promotional materials directly to potential customers at their homes or offices.