How Well the Design of a Product or Service Meets

question 22

Multiple Choice

How well the design of a product or service meets and exceeds the needs and expectations of the customer is called

• A) process capability.
• B) quality of conformance.
• C) quality of performance.
• D) quality of design.
• E) process control.

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Definitions:

Content

Information or material contained within a medium or work, including written, visual, or auditory material.

Quantity

A property that can exist as a multitude or magnitude, which makes it possible to compare or measure objects or events.

Standard Form E

A specific configuration in categorical logic, indicating a statement where no members of one category are members of another category.

Quality

An attribute or characteristic that defines the nature of something, often used to describe the standard of something compared to other similar things.