Service Firms Are Finding Ways to Reduce the Cost of Some

question 111

Multiple Choice

Service firms are finding ways to reduce the cost of some of their production work with _____, using telecommunications to move service operations to places where there are pools of skilled workers.

• A) skill transfer
• B) task transfer
• C) knowledge transfer
• D) turnkey projects
• E) mobile environments

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Definitions:

Resonance Structures

Different Lewis structures for a molecule that cannot be represented by a single structure but are a hybrid of the possibilities, contributing to the molecule's overall structure.

Valence Shell

The outermost shell of electrons in an atom that is involved in chemical bonding.

Electron Pair Repulsion Theory

A theory in chemistry that describes the shape of molecular structures in terms of the repulsive forces between electron pairs in the valence shell of the central atom.

Molecular Geometry

The three-dimensional arrangement of atoms within a molecule, determining its reactivity, polarity, phase of matter, color, magnetism, and biological activity.