It Is Difficult to Maintain Consistent Quality in Services Because

question 11

Multiple Choice

It is difficult to maintain consistent quality in services because

• A) services are nonperishable.
• B) as opposed to products, services are tangible in nature.
• C) the server is inseparable from the service.
• D) variability is reduced as more humans are involved in delivery.
• E) it requires minimum human interaction.

---

Definitions:

Symbolic Gestures

Symbolic gestures are actions performed to convey particular intentions or meanings without using words, often carrying significant symbolic value in social or cultural contexts.

Canadian Company

A business entity registered, operating, or headquartered in Canada, subject to Canadian business laws and regulations.

German Firm

A business or company that is registered, operates, or has its origins in Germany, adhering to the country's regulatory standards and cultural practices.

Arab Countries

Nations in the Arab League, sharing linguistic, cultural, and political traits mainly located in the Middle East and North Africa.