A Marketing Manager Might Use the Total Quality Management Approach

question 40

Multiple Choice

A marketing manager might use the total quality management approach to:

• A) reduce defects in goods produced in factories.
• B) train better salespeople.
• C) improve customer service.
• D) make delivery schedules more reliable.
• E) all of the above.

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Definitions:

Notify Authorities

The act of informing responsible or governing bodies, typically in the context of reporting incidents, emergencies, or situations requiring their attention or intervention.

Degaussing

The process of decreasing or eliminating a remnant magnetic field, commonly used to erase data from magnetic storage media or to reduce magnetic interference.

Low-Level Formatting

The process of outlining the positions of tracks and sectors on a hard disk drive or other storage devices, preparing it for the high-level formatting.

Hard Drives

Hard drives are data storage devices used for storing and retrieving digital information using rapidly rotating disks coated with magnetic material.