It Is Difficult to Maintain Consistent Quality in Services Because

question 11

Multiple Choice

It is difficult to maintain consistent quality in services because

• A) services are nonperishable.
• B) as opposed to products, services are tangible in nature.
• C) the server is inseparable from the service.
• D) variability is reduced as more humans are involved in delivery.
• E) it requires minimum human interaction.

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Definitions:

Interstate Commerce

The exchange, movement, or transfer of goods and services across state lines within the United States.

National Government Supremacy

The principle that the federal or national government has predominant power and authority over regional or state governments, especially in legislative matters.

Commerce Among States

The regulation of trade and business across state lines, often governed by federal law in contexts such as the United States.

Gibbons v. Ogden

A landmark Supreme Court case in 1824 that clarified the scope of the U.S. Congress's legislative power over interstate commerce.