Laurie Michaels Just Bought a Cellular Telephone for Her Car

question 189

Multiple Choice

Laurie Michaels just bought a cellular telephone for her car after spending several weeks considering all the possibilities. She likes the new phone, but is still wondering if another brand at a slightly higher price would have been better. This is an example of:

• A) the relationship between drives, cues, and reinforcement.
• B) dissonance.
• C) reference group influence.
• D) stimulus-response reaction.
• E) routinized response behavior.

Recognize the impact of emerging technologies and trends on business communication.

Understand the concept of plagiarism in the context of ethical communication.

Differentiate between high-context and low-context cultures and their communication styles.

Identify techniques for improving intercultural communication.

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Definitions:

Frequent Praise

Regularly expressing approval or admiration to reinforce positive behavior and motivate individuals or groups.

ERG Theory

A motivational theory developed by Clayton Alderfer that categorizes human needs into three groups: Existence, Relatedness, and Growth.

Three Stages

A conceptual division of a process or phenomenon into three sequential phases for easier understanding and analysis.

Effective Organizational Climate

The overall atmosphere within a company, influencing employees' behavior and work motivation.