ConnectSys Is a California-Based Manufacturer of Computer Networking Equipment for Home

question 24

Multiple Choice

ConnectSys is a California-based manufacturer of computer networking equipment for home and small business users. When people call the company's toll-free customer support telephone number, they are connected to a customer service representative in India. ConnectSys uses this arrangement because the wages for customer service representatives are lower in India than in the United States. This is an example of:

• A) A virtual corporation.
• B) Exporting telecommunications.
• C) An indirect distribution channel.
• D) A task transfer service.
• E) None of these.

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Definitions:

Changed Jobs

The act of leaving one position of employment to take another, often for advancement or new opportunities.

Require Adaptation

The necessity for adjustments or changes in behavior, processes, or structures in response to new conditions or environments.

Life Events

Major events in a person’s life that require change or adaptation.

Unpleasant

Causing discomfort, distress, or aversion; the opposite of pleasant.