Which of the Following Descriptions of the Salespeople Is CORRECT

question 72

Multiple Choice

Which of the following descriptions of the salespeople is CORRECT?

• A) Order-takers: sell to the regular or established customers.
• B) Supporting salespeople: routine completion of sales made regularly to target customers.
• C) Order-getters: help the order-oriented salespeople.
• D) Missionary salespeople: supporting salespeople who provide technical assistance.
• E) Customer service reps: work to close orders after other salespeople have started them.

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Definitions:

Cooperative Responses

Reactions or behaviors that involve working together towards a common goal or solving a problem collectively.

Managing Conflict

The process of identifying and addressing differences that have the potential to disrupt harmony and productivity in an organization or relationship.

Assertiveness

The quality of being self-assured and confident without being aggressive, allowing for clear and direct communication.

Cooperativeness

The willingness of an individual to work together with others towards a common goal or interest.