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The Marketing Concept Says That a Firm Should Aim All

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The marketing concept says that a firm should aim all its efforts at satisfying customers, even if this proves to be unprofitable.


Definitions:

Entropy

A measure of the disorder or randomness in a system, often associated with the second law of thermodynamics.

Free Energy

A thermodynamic quantity representing the amount of energy in a system that is available to do work.

Pi

The mathematical constant representing the ratio of a circle's circumference to its diameter, approximately equal to 3.14159.

Endergonic Reaction

A chemical reaction that requires the absorption of energy to proceed, characteristic of many biosynthetic processes.

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