Grassmeadow Inc

question 11

Multiple Choice

Grassmeadow Inc. ,a hospitality management firm,considered as many as thirty candidates for each housekeeping or front-desk position in its organization.It clearly defined the skills the service person must bring to the job as well.On which of the following critical components of internal marketing was Grassmeadow Inc.focusing?

• A)An emphasis on teaching employees to have good attitudes
• B)A clear,concrete message conveying a particular service strategy
• C)A careful selection process in hiring frontline employees
• D)An energetic follow-through process

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Definitions:

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Erotic Novel

A genre of literature that focuses on sexual love and relationships, often with explicit content.

Suggestive Descriptions

Narrative or descriptive language that implies or leads to a particular mental image or conclusion.

Explicit Descriptions

Detailed and clear statements or explanations that leave no room for confusion or ambiguity.