Which of the Following Is Visible in an Energetic Follow-Through

question 4

Multiple Choice

Which of the following is visible in an energetic follow-through process?

• A)Managers providing training that focuses on specific social techniques,such as eye contact,smiling,tone of voice,and standards of dress
• B)Managers providing training,support,and incentives necessary to give employees the capability and willingness to provide quality service
• C)Managers demonstrating the behavior that they intend to reward employees for performing
• D)Managers clearly defining the skills a service person must bring to a job

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Definitions:

Technicians

Skilled workers who specialize in the practical application of scientific or technical knowledge, often in engineering or healthcare fields.

Semi-Skilled Professionals

Workers who possess some skills and training for their jobs but do not require the advanced education or extensive experience typically necessary for specialized professional roles.

Visible Minorities

Groups of people who are not of the majority race in a specific country or community, often recognized by their distinct physical characteristics.

Employment Equity Groups

Designations for specific populations identified for targeted employment policies, intended to ensure equal opportunities and representation in the workforce.