Which Type of Scale Is Most Commonly Used in a Survey

question 4

Multiple Choice

Which type of scale is most commonly used in a survey of patient satisfaction?

• A) Likert scale
• B) Numeric rating scale
• C) Rating scale
• D) Visual analog scale

---

Definitions:

Method of Delivery

The specific approach or means through which a product, service, or information is conveyed to the recipient.

Management Consulting

A service provided by experts who advise organizations on how to improve their performance through the analysis of existing organizational problems and the development of plans for improvement.

Cleaning

In a general context, it refers to the action of making something free from dirt, marks, or mess, especially through washing, wiping, or removing impurities.

People-based Services

Services that are directly delivered by individuals to customers, focusing on personal interaction and customization.