Janet Works for a Major Phone Company Where She Routinely

question 9

Multiple Choice

Janet works for a major phone company where she routinely takes calls from clients and answers questions about the company's products and services. Janet's job involves the field of

• A) public relations.
• B) customer relations.
• C) publicity.
• D) technical support.

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Definitions:

Psychoanalytic

A psychological theory and therapeutic method developed by Sigmund Freud focusing on unconscious motivations and conflicts as drivers of human behavior.

Inherited Influences

The impact of genes passed down from parents to offspring on the characteristics and behaviors of the offspring.

Approaches

Approaches refer to methods or strategies adopted in order to tackle problems, conduct research, or understand theories across various disciplines.

Individualistic Culture

Culture that places great emphasis on individual needs and accomplishments.