Success in Productivity and Sales Has Been Linked to

question 2

Multiple Choice

Success in productivity and sales has been linked to

• A) facial expressions.
• B) salesperson posture.
• C) handshake techniques.
• D) all of the above

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Definitions:

Negative Message

Communication that conveys a refusal, denial, or unfavorable information, often requiring careful wording to maintain goodwill.

Budget

An estimate of income and expenditure for a set period of time, often used to plan and control finances.

Dealing With Criticism

The ability to handle negative feedback constructively and use it as a tool for personal or professional growth.

Criticism

The expression of disapproval or the identification of faults, either constructively to encourage improvement or negatively.