The Goal of _____ Is to Build Lasting Relationships with Customers

question 27

Multiple Choice

The goal of _____ is to build lasting relationships with customers.

• A)scoping
• B)screening
• C)cold calling
• D)aftermarketing

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Definitions:

Social Citizenship

The rights and duties that members of a society have, focusing on welfare and equality, allowing individuals to fully participate in society.

Civil Citizenship

The status and rights granted to members of a nation, including participation in civil society and access to government protection and services.

Coalition Theory

A theoretical approach in political science and economics that studies the formation, maintenance, and dissolution of groups of actors (usually political parties or nations) that come together to achieve common goals.

Frame Alignment Theory

A sociological theory that explains how social movement organizations align their activities and ideas with the interpretations and beliefs of potential supporters to encourage participation.