Examlex
Which of the following scenarios took place in the federal government immediately after Congress passed the Civil Rights Act in April 1866?
Emotion Management
The process by which individuals control or manage their feelings and expressions based on the social expectations of various situations.
Feeling Rules
Social norms that dictate the appropriate types and intensities of emotions to be felt and expressed in given situations.
Emotion Labour
The process of managing and often suppressing one's emotions to fulfill the emotional requirements of a job or role in society.
Alienation
A condition in social relationships reflected by a low degree of integration or common values and a high degree of distance or isolation between individuals, or between an individual and a group.
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