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The working class is more committed to their jobs and less likely to suffer from worker alienation than the bourgeoisie.
Knowledge Gap
The divergence in information that occurs when one party possesses more or superior information compared to another, often leading to unequal opportunities and outcomes.
Delivery Gap
The discrepancy between a company's service quality specification and the actual service delivery, often leading to customer dissatisfaction.
Perishable
Describes goods that have a limited lifespan and can deteriorate quickly if not consumed or used within a certain period, such as food products.
Delivery Gap
The difference between a company's service quality performance compared to customer service expectations.
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