Exhibit 20

question 39

Multiple Choice

Exhibit 20.3.A company which produces financial accounting software wants to offer better training to its customers.The training is intended to decrease the amount of time required to do complicated accounting calculations.For seven individuals,the amount of time (in minutes) to complete a complicated calculation is determined before and after completing the new training. Refer to Exhibit 20.3.The value of the test statistic is:

• A)5
• B)23
• C)7
• D)13

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Definitions:

Ingroup

“Us”—people with whom we share a common identity.

Just-world Phenomenon

The belief that the world is inherently fair, and thus people get what they deserve and deserve what they get.

Bystander Effect

A social psychological phenomenon in which individuals are less likely to offer help to a victim when other people are present, under the assumption that someone else will take action.

Scapegoat Theory

A social psychological concept that suggests individuals or groups are unfairly blamed for problems not of their making.