Exhibit 20

question 29

Multiple Choice

Exhibit 20.7.A marketing firm needs to replace its existing network provider,and is considering three different providers.A primary consideration is the amount of system down time.The following table contains the amount of network down-time (in hours) for the last five months for each network provider. Refer to Exhibit 20.7.The p-value for the test is:

• A)Less than 0.01
• B)Between 0.01 and 0.05
• C)Between 0.05 and 0.10
• D)Greater than 0.10

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Definitions:

Division of Work

The assignment of different parts of a manufacturing process or task to different individuals in order to improve efficiency.

Supervisory Relationships

The dynamic between supervisors and their subordinates, characterized by guidance, support, and oversight in a work context.

Organization Chart

A visual representation that shows the structure of an organization and the relationships and relative ranks of its parts and positions/jobs.

Senior Managers

Top-level executives who are responsible for the overall management and effectiveness of the organization.