Exhibit 20

question 92

Multiple Choice

Exhibit 20.3.A company which produces financial accounting software wants to offer better training to its customers.The training is intended to decrease the amount of time required to do complicated accounting calculations.For seven individuals,the amount of time (in minutes) to complete a complicated calculation is determined before and after completing the new training. Refer to Exhibit 20.3.Using the p-value approach and ,the appropriate conclusion is:

• A)Do not reject the null hypothesis,cannot conclude the median difference of the times is greater than zero
• B)Do not reject the null hypothesis,conclude the median difference of the times is greater than zero
• C)Reject the null hypothesis,cannot conclude the median difference of the times is greater than zero
• D)Reject the null hypothesis,conclude the median difference of the times is greater than zero

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Definitions:

Pay-for-Performance

A compensation strategy that links employee remuneration directly with their performance outcomes, intending to motivate and reward high achievers.

Hot Stove Rules

A principle of discipline proposing that consequences for inappropriate behavior should be immediate, consistent, impersonal, and moderate, akin to touching a hot stove.

Employee Discipline

The enforcement of organizational rules and policies to rectify and prevent unacceptable behavior by employees.

Progressive Discipline

A system of dealing with job-related behavior that does not meet expected and communicated performance standards, starting with the least severe action.