Exhibit 20

question 43

Multiple Choice

Exhibit 20.8.A sports agent wants to understand the differences in the annual earnings of players in different sports.The below table shows the annual earnings (in million dollars) of 52 athletes.For the Kruskal-Wallis test,the rank sums for each group are at the bottom of the table. Refer to Exhibit 20.8.The p-value for the test is:

• A)Greater than 0.10
• B)Between 0.05 and 0.10
• C)Between 0.01 and 0.05
• D)Less than 0.01

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Definitions:

Pareto Charts

Visual tools that represent the frequency or impact of problems, highlighting the most significant factors in a dataset.

Six Sigma

A set of techniques and tools for quality improvement aiming at reducing the probability of error or defect in a process.

Comprehensive Quality

A holistic approach to achieving and maintaining high standards of quality in products or services.

Taguchi Concepts

A set of principles and methods for designing high-quality systems that are robust against various types of variation, developed by Genichi Taguchi.