Exhibit 11-5

question 54

Multiple Choice

Exhibit 11-5.Amie Jackson,a manager at Sigma travel services,makes every effort to ensure that customers attempting to make online reservations do not have to wait too long to complete the reservation process.The travel website is open for reservations 24 hours a day,and Amie regularly checks the website for the waiting time to maintain consistency in service.She uses the following independently drawn samples of wait time during two peak hours,morning 8 am to 10 am and evening 7 pm to 9 pm,for the analysis.Assume that wait times are normally distributed. Refer to Exhibit 11-5.State the null and the alternate hypotheses to determine if the variance of wait time during morning peak hours (population 1) differs from that during the evening peak hours (population 2) .

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Definitions:

Excess Supply

A situation where the quantity of a good or service supplied surpasses the quantity demanded at a specific price.

Excess Demand

Excess demand occurs when the quantity demanded of a product or service at a given price exceeds the quantity supplied, often leading to a shortage.

Income

The money received, especially on a regular basis, for work or through investments.

Wages

Wages are the compensation paid to employees for their labor, often calculated on an hourly, daily, or piecewise basis.