Exhibit 6-3

question 24

Multiple Choice

Exhibit 6-3.Patients scheduled to see their primary care physician at a particular hospital wait,on average,an additional eight minutes after their appointment is scheduled to start.Assume the time that patients wait is exponentially distributed. Refer to Exhibit 6-3.What is the probability a randomly selected patient will have to wait more than 10 minutes?

• A)0.2865
• B)0.4493
• C)0.5507
• D)0.7135

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Definitions:

Challenge Stressors

Aspects of work that, while potentially stressful, are seen as positive and motivating, providing opportunities for learning, growth, and achievement.

Job Performance

The effectiveness with which an individual executes the tasks and responsibilities related to their job role.

Stressors

External pressures or factors that cause stress to an individual or organization.

Organizational Principle

A fundamental concept or guideline that helps in structuring, managing, and operating an organization, ensuring efficiency and effectiveness.