Exhibit 5-3

question 20

Multiple Choice

Exhibit 5-3.Consider the following probability distribution. Refer to Exhibit 5-3.The standard deviation is _________.

• A)0.89
• B)0.94
• C)1.65
• D)1.90

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Definitions:

Hub and Spoke

A model of distribution in which a centralized 'hub' exists (such as a website or main office) from which operations or information is directed out to smaller 'spokes' (local offices, satellite websites).

Organic Structure

An organizational form that is flexible and adaptive, characterized by low levels of formalization and high levels of decentralization.

Social Media Policy

Guidelines established by an organization to govern its members' or employees' use of social media platforms.

Respond to Customer Comments

The practice of addressing feedback or inquiries from clients, crucial for maintaining customer satisfaction and engagement.