Quality Costs Do Not Include

question 28

Multiple Choice

Quality costs do not include:

• A)Costs to prevent poor quality from occurring.
• B)Costs of appraising and inspecting the product.
• C)Costs to correct problems before the customer receives the goods.
• D)Advertising costs.

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Definitions:

Pseudopatients

Individuals who simulate an illness or condition in a clinical setting, often as part of a study to test the diagnostic processes and biases of health care providers.

Mental Health System

The network of services and supports available for individuals dealing with mental health conditions, including therapy, medication, and social support.

Rosenhan's Study

A study conducted by David Rosenhan in which healthy individuals feigned hallucinations to gain admission to psychiatric hospitals, questioning the validity of psychiatric diagnoses.

Comorbid

The simultaneous presence of two or more diseases or medical conditions in a patient.