If You Are Advocating Efficiency,client Responsiveness,and Aggressive Business Practices That

question 5

Multiple Choice

If you are advocating efficiency,client responsiveness,and aggressive business practices that are suffused with social consciousness,you are most likely to be:

• A)An executive in a human services corporation.
• B)A welfare bureaucrat.
• C)A social entrepreneur.
• D)A candidate running for office

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Definitions:

Winning Back Lost Customer

Strategies and efforts aimed at re-engaging and regaining the trust and business of customers who have previously stopped buying or using a company’s products or services.

Prodding and Criticizing

Actions that involve pushing someone to do something or evaluating someone or something in a negative manner, often to elicit change or improvement.

Being Professional

Exhibiting a behavior in the workplace that is characterized by ethical conduct, competence, accountability, and dedicated to achieving high standards.

Account Penetration

The process of deepening relationships with existing customers by selling additional products or services.