The Expectation Gap Is Caused By

question 20

Multiple Choice

The expectation gap is caused by:

• A)unrealistic auditor expectations.
• B)unrealistic user expectations.
• C)realistic auditor expectations.
• D)realistic user expectations.

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Definitions:

High Self-esteem

A positive evaluation of oneself, marked by confidence and feeling of worthiness.

Harmony

A state of balance and agreement in feelings, actions, or sounds, often leading to a peaceful and pleasant atmosphere.

Strict Discipline

A parenting or teaching style that imposes rigid rules and expects complete obedience, often with little room for negotiation.

Emotional Well-being

A state where an individual feels in control of their emotions and can handle life’s challenges in a healthy and positive manner.