Laurel Supervises Shift Workers at a Call Center

question 27

Multiple Choice

Laurel supervises shift workers at a call center. What is the best meeting option for Laurel and her employees?

• A) Keep one meeting time and assign someone from each shift to attend each meeting and ask them to relay the information to their coworkers.
• B) Alternate the meetings among shifts to show that all team members are valued and respected.
• C) Meet with one shift and the same employees every week.
• D) Do not have meetings; send memos to all staff.

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Definitions:

Null Hypothesis

A statement or hypothesis that suggests there is no statistical significance between the two variables being studied or no effect of an experimental variable.

P > 0.05

Indicates that the probability of obtaining the observed data, or more extreme, under the null hypothesis is greater than 5%, suggesting results are not statistically significant.

T Test

A statistical test used to compare the means of two groups to determine if they are significantly different from each other.

P < 0.05

Indicates that the probability of obtaining the observed data, or more extreme, under the null hypothesis is less than 5%, suggesting statistically significant results.