What Is the Most Basic Principle in the Consumer Products

question 15

Multiple Choice

What is the most basic principle in the consumer products industry?

• A) The customer is always right.
• B) Pander to the customer.
• C) Listen to the customer.
• D) Advertise to the customer.

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Definitions:

U.S. Laws

The body of law in the United States, which includes federal and state statutes, regulations, and case law.

Civil Rights Act

The Civil Rights Act is landmark legislation in the United States that outlaws discrimination based on race, color, religion, sex, or national origin, initially aiming to end segregation in public places and ban employment discrimination.

Emotional Distress

A highly unpleasant emotional response (such as anguish, humiliation, fright, or despair) resulting from another's wrongdoing, which may be grounds for a lawsuit in some cases.

Picketing

A form of protest by which individuals position themselves outside a place of work or location to express their dissent, often involving holding signs and making public appeals.