KEYS, a Communication Process Designed to Enhance Your Ability to Critically

question 20

Multiple Choice

KEYS, a communication process designed to enhance your ability to critically assess and then improve your communication skills, stands for

• A) know yourself, evaluate the professional context, your communication interaction, step back and reflect.
• B) kinesics, extemporaneous, your nonverbal and verbal, strengths and weaknesses.
• C) know your communication, evaluate the reaction, your communication competencies, success strategies.
• D) keys to communication skills, exemplify and enhance, your own and the communication of others, signs and symbols.

Identify the artifacts of organizational culture and their significance.

Recognize the three levels of organizational culture according to Edgar Schein.

Grasp the concept and importance of basic assumptions in organizational culture.

Distinguish between adaptive and nonadaptive organizational cultures and their impact on performance.

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Definitions:

Value Of A Dollar

The purchasing power of the US dollar, indicating the amount of goods or services one can buy with one dollar at a given time.

Price Remains The Same

A condition where the cost of a good or service does not change over a period of time.

Substitution Bias

Substitution bias occurs in inflation measurement and refers to the tendency of consumers to change their purchasing habits away from goods that have increased in price to cheaper alternatives, which is not always fully captured by price indexes.

CPI

The Consumer Price Index, which measures the average change over time in the prices paid by urban consumers for a market basket of consumer goods and services.