Joe Was Getting Ready for His First Performance Evaluation at His

question 9

Multiple Choice

Joe was getting ready for his first performance evaluation at his new company. He had made a list of all the things that he felt he needed to improve upon as was the custom at his previous organization. He was surprised when he walked into his evaluation meeting to find his supervisor ready to discuss how he can develop himself for promotional opportunities. What element of the importance of human communication in business and professional contexts does this example illustrate?

• A) Communicators are impacted by their previous communication experiences.
• B) Role-taking is critical to the success of business and professional communication.
• C) Feedback is critical to the success of business and professional communication.
• D) Physical surroundings influence communicators.

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Definitions:

Staples

Basic or essential food products or materials that are widely used and in regular demand.

Standard Oil Trust

An American oil-producing, transporting, refining, and marketing company established by John D. Rockefeller and partners in the late 19th century, noted for its historical monopoly and eventual breakup.

Supreme Court

The highest judicial court in a country or state, which typically has the ultimate authority over all other courts.

Multinational Corporation

A corporation doing business in more than one country; often it owns production facilities in at least one country and sells in many countries.