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Why does Southwest Airlines formalize its commitment to customer service?
Capacity Alternatives
Different strategies or options available to an organization to adjust or increase its production or service capacity to meet variations in demand.
Market Acceptance
The degree to which a new product or service is accepted and purchased by customers in the market.
Variable Cost
Expenses that vary directly with the level of production or sales volume, such as raw materials and direct labor costs.
Fixed Cost
Costs that do not vary with the volume of production or sales, such as rent, salaries, and insurance premiums.
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