Using Effective Public Relations Requires Listening to the Public and Developing

question 99

True/False

Using effective public relations requires listening to the public and developing policies that reflect the public's interest.

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Definitions:

Production Control

The systematic planning, coordination, and direction of all manufacturing activities to ensure that products are produced efficiently, to quality standards, and on time.

Quality Control

The process of ensuring that products and services meet the required quality standards before they are delivered to the customer.

Quality Standards

Benchmarks or specific criteria that define the expected levels of product quality, customer service, and operational effectiveness in a business.

PERT

Program Evaluation and Review Technique; a planning and control tool used for defining and estimating project tasks.