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Marci Costas Is Majoring in Operations Management at Brunau University

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Marci Costas is majoring in operations management at Brunau University. Unfortunately, the evolution of the U.S. from a manufacturing-oriented to a service-oriented economy means that Marci will probably find few job openings in her field of study.

Analyze how high achievers respond to financial incentives and other motivational factors.
Understand the concept of Organizational Citizenship Behavior (OCB) and its impact on organizational effectiveness.
Explain the job characteristics model and its implications for employee motivation.
Discuss the principles of equity and procedural justice in the context of motivation.

Definitions:

Consumer Price Index

An indicator of inflation that looks at the weighted average costs of a collection of consumer goods and services.

Savers

Individuals or entities that set aside funds rather than spending them, typically to accumulate wealth for future use.

Creditors

Creditors are individuals or institutions to whom money is owed by another individual or entity, typically resulting from a loan or credit extended.

Debtors

Individuals or entities that owe money to another party, typically as a result of borrowing funds.

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