Experts in Operations Management for Service Industry Type Businesses Stress

question 225

Multiple Choice

Experts in operations management for service industry type businesses stress:

• A)using records from accounting to determine what business to go after.
• B)relying on one's individual operation as opposed to developing partnerships.
• C)training employees on quality management.
• D)training employees to always adhere to only one way of doing things.

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Definitions:

Perceptions

The process of interpreting, organizing, and giving meaning to the sensory information we receive from the environment.

Intergroup Conflict

Conflict that occurs between groups, often arising from competition for resources, differences in values, or perceived inequalities.

Human's Survival

Refers to the innate biological and psychological mechanisms that enable humans to cope with and adapt to challenges in their environment, ensuring continuation of the species.

Conflict Spiral

A dynamic where small disagreements escalate into larger conflicts due to mutual retaliation or misunderstanding.