According to Expectancy Theory, the Amount of Effort Employees Exert

question 192

Multiple Choice

According to expectancy theory, the amount of effort employees exert on a specific task depends on their

• A) expectations of the outcome.
• B) manager's expectations of their performance.
• C) perception of the importance of the task.
• D) level of needs that are not yet satisfied.

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Definitions:

Multirater Appraisals

An employee performance evaluation method where feedback is gathered from multiple sources, including peers, subordinates, and supervisors, to provide a comprehensive assessment.

Critical Incidents

Specific situations or events in the workplace that significantly affect an individual's performance, negatively or positively.

Service Trainees

Service Trainees are individuals undergoing training to improve their skills and knowledge in providing customer service in various industries.

Training Situation

A context or environment in which learning and development activities are conducted to improve skills, knowledge, or performance.