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In Order to Better Serve Their Customers,small Business Owners Should

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In order to better serve their customers,small business owners should avoid delegating authority to their employees.
Successful small businesses often grow beyond the ability of the entrepreneur.Empowering employees produces highly motivated workers with higher job satisfaction.This helps to improve customer service and reduces the wear and tear on the owner-manager.

Understand the relationship between the standard error of a forecasting model and its accuracy.
Know the basics of naïve forecasts and their application.
Grasp the concept of seasonal indices and their role in adjusting raw data.
Interpret the implications of a trend projection equation's slope on future values.

Definitions:

Carrying Value

The net amount at which an asset is valued on a company's balance sheet, considering its original cost minus any depreciation, amortization, or impairment costs.

Unit Product Cost

The cost associated with producing a single unit of product, including direct materials, direct labor, and allocated overhead expenses.

Net Operating Income

A company's operating profit after subtracting all operating expenses but before interest and taxes, reflecting the profitability of the core business activities.

Absorption Costing

A technique in accounting where all costs incurred from manufacturing, like direct materials, direct labor, and both kinds of manufacturing overhead (variable and fixed), are factored into the product's pricing.

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