Ben Got a Phone Call from One of His Regular

question 253

Multiple Choice

Ben got a phone call from one of his regular customers asking if he had time to repair a couple of broken sprinkler heads on the customer's underground sprinkling system.Although it was already 6:00 p.m.and Ben had put in a full day of work,he turned his car around and headed for the customer's house.As a small business owner,Ben demonstrates:

• A)his need for additional cash flow.
• B)his ability to easily adapt and respond to his customer's needs.
• C)the fact that it is difficult to find employees willing to go the extra mile for a small business because benefits are non-existent.
• D)that considering the fact that sprinkler heads are constantly breaking and need repair,his service is overpriceD.Small businesses have the ability to know their customers better and adapt quickly to their every-changing needs.Customers will appreciate the prompt service that a small business can provide.

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Definitions:

Rubella

A contagious viral infection best known for its distinctive red rash, also called German measles, which is particularly dangerous for pregnant women.

First Trimester

The initial stage of pregnancy, encompassing the first twelve weeks, critical for the development of the embryo into a fetus.

Plasticity

The brain's ability to modify and adjust its structure and functions based on new experiences, education, or after sustaining damage.

Resilience

The ability to withstand or recover quickly from difficult conditions or to successfully adapt to adversity.