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It has been recommended that an effective consumer affairs office set up an information system to record and analyzes consumer satisfaction and complaints.
Loans
Financial transactions where one party lends money to another with the expectation that it will be repaid, usually with interest, over a specified period.
Usurious Rate
An interest rate charged on a loan that exceeds the legal limit set by law.
Principal
The main party to a transaction or contract, responsible for its fulfilment.
Interest
The cost of borrowing money, represented as a percentage of the total amount loaned, or the revenue from lending money.
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