The Most Appropriate Way to End a Message Refusing a Request

question 64

Multiple Choice

The most appropriate way to end a message refusing a request is to

• A) repeat the main reason for the refusal.
• B) make a sincere expression of regret.
• C) promise that you will consider granting the request in the future.
• D) give an adapted goodwill comment.
• E) apologize for causing inconvenience to the reader.

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Definitions:

Yield Management

A strategy for maximizing revenue even when a firm has a fixed amount of something (goods, services, or capacity).

Price Bundling

A marketing strategy that involves selling multiple products or services together at a single price point.

Sanctioned Channels

Officially approved or recognized pathways through which information or goods are distributed.

Black Market

An illegal trade of goods or services conducted outside authorized, lawful systems of commerce.