Which of the Following Is True of Writing Negative Announcements

question 61

Multiple Choice

Which of the following is true of writing negative announcements that maintain goodwill?

• A) As your reader is likely to be disappointed, you must write your announcement using the direct order.
• B) You should begin your message positively despite the risk of misleading your readers.
• C) You should not attempt to help solve the problem that the negative news may have created for your reader.
• D) You should end your announcement with a well-written apology.
• E) Your first step should be to determine your overall strategy.

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Definitions:

Global Sourcing

The practice of sourcing goods and services from the global market, aiming to exploit global efficiencies in the delivery of a product or service.

Masculinity-Femininity Dimension

A cultural dimension proposed by Hofstede that explores the distribution of roles between genders within a society, often contrasting assertiveness and competitiveness versus modesty and caring.

Foreign Subsidiaries

Companies that are partially or wholly owned by a parent company but operate in a country different from where the parent company is headquartered.

Global Corporations

Large companies that operate and provide goods or services in multiple countries beyond their home country.