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A Preliminary Explanation in a Bad-News Message Does Not Cushion

question 17

True/False

A preliminary explanation in a bad-news message does not cushion the shock of bad news.


Definitions:

Soft Palate

The flexible, muscular part at the back of the roof of the mouth, playing a crucial role in swallowing and speech.

Uvula

The small, fleshy extension at the back of the throat, which hangs above the throat, playing roles in speech and swallowing.

Pharyngeal Tonsils

Lymphoid tissue located in the upper part of the throat, also known as adenoids, which play a role in the immune response.

Small Intestine

A long, coiled tube in the digestive system where most of the absorption of nutrients and minerals from food takes place.

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