Which of the Following Is True of Writing Negative Announcements

question 25

Multiple Choice

Which of the following is true of writing negative announcements that maintain goodwill?

• A) Bad news should be presented directly to prevent surprising or angering readers.
• B) Bad news should be stated positively but clearly.
• C) The negative announcement should not start with a buffer.
• D) Readers should not be offered any alternative solutions.
• E) The message should not try to justify the negative announcement.

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Definitions:

Artificial Sweeteners

Substances used to sweeten food and drinks without the calories of sugar.

Soda

A carbonated soft drink flavored with various sweet syrups or natural ingredients.

Health Problems

Issues related to the physical or mental condition of an individual that impact their well-being and daily functioning.

Medical School

An educational institution that provides training and education to future medical professionals, including doctors and surgeons.