Which of the Following Guidelines Should Be Followed When Writing

question 16

Multiple Choice

Which of the following guidelines should be followed when writing order acknowledgement messages?

• A) Begin the message with bad news, if there is any.
• B) Be direct in telling the customer about any additional information they need to provide.
• C) Include information about new products, services, or opportunities for the reader.
• D) Refrain from mentioning a delay if it is due to unexpected reasons.
• E) Avoid wasting time in building goodwill and stick to the main point.

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Definitions:

Compounded Monthly

A method of calculating interest where interest is added to the principal balance of an investment or loan once a month.

Future Value

The value of an investment or asset at a specified date in the future, taking into account factors such as interest rates or earnings.

Ordinary Annuity

A sequence of identical payments that are distributed at consistent intervals, where the initial payment is made at the conclusion of the period.

RRSP

Registered Retirement Savings Plan, a retirement savings and investment account for holding savings and investment assets, recognized by the Canadian government.