Which of the Following Is an Ideal Opening for a Direct

question 2

Multiple Choice

Which of the following is an ideal opening for a direct claim?

• A) Unfortunately, you shipped only three laptops instead of the five we ordered.
• B) Please adjust invoice 3459 to show that we ordered six office chairs, not seven.
• C) Imagine our disappointment when we received our order and discovered three broken glasses.
• D) On November 1, our team met and decided it was time to upgrade the phones for our field representatives.
• E) You shipped us three tablets that didn't work, and you shipped them later than you promised.

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Definitions:

Bias

A prejudice in favor or against something, usually in a way considered to be unfair.

Victim's Race

The racial or ethnic background of a crime victim, which can sometimes influence the legal process, public perception, and media coverage.

Ethnicity

A categorization of people based on shared cultural, linguistic, or ancestral traits.

Nonspecific Term

A term that is broad and not detailed, lacking precise definition.