Binh Is Writing a Message to a Client to Tell

question 7

Multiple Choice

Binh is writing a message to a client to tell him that if he does not bring his account current, she will be forced to end their working relationship. She knows he will not respond well to this message. What should she do?

• A) begin her message by accusing him
• B) use the direct organizational plan
• C) use the indirect organizational plan
• D) end her message by pointing out how bad the situation is
• E) use blunt language to immediately identify the problem

---

Definitions:

Evaluating Across Companies

The process of comparing financial performance, strategies, and metrics of different companies within the same industry.

Petty Cash Fund

A small amount of cash kept on hand for minor or incidental expenses within a business.

Journal Entry

A record in accounting that represents a transaction and its effects on various accounts, typically involving at least one debit and one credit.

Cash Short and Over

An account that tracks discrepancies between the expected cash amounts and the actual cash counted, indicating shortages or overages.