If You Are Seeking Only One Piece of Information in a Routine

question 25

Multiple Choice

If you are seeking only one piece of information in a routine inquiry message, you should

• A) begin the message with a specific question.
• B) open the message with an expression of thanks.
• C) write the message using the I-viewpoint.
• D) avoid using the active voice in writing sentences.
• E) use clichés that sound positive to build goodwill.

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Definitions:

Equilibrium Price

The cost at which the amount of a product consumers want to buy is equal to the amount producers are willing to sell.

New Homes

Newly constructed residential buildings intended for occupancy.

Blu-ray Players

Electronic devices that play Blu-ray discs, which are used for storing and viewing high-definition video and digital data.

Supply

The total amount of a good or service available for purchase at any given price.