When Delivering Negative News, You Should

question 54

Multiple Choice

When delivering negative news, you should

• A) use little space on stating the negative point and a lot of space helping the reader receive it as positively as possible.
• B) keep the message as brief as possible.
• C) not mention the negative information and instead focus on positive news using explanatory, cushioning words.
• D) spend a full paragraph delivering the negative news.
• E) focus primarily on conveying the negative information as clearly as possible.

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Definitions:

Reticular Layer

The deeper layer of the dermis in the skin, comprised mainly of dense irregular connective tissue, which provides strength and elasticity.

Dermatitis

An inflammation of the skin that leads to itchiness, redness, and sometimes swelling, which can be caused by allergies, irritants, or genetic factors.

Inflammatory Condition

A response of body tissues to injury or irritation characterized by pain, swelling, redness, and heat.

Reticular Layer

The deeper layer of the dermis in the skin, characterized by its dense network of collagen and elastin fibers.